Terms of Service

1. Introduction and Acceptance of Terms

• 1.1. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Superstellar Media Labs Private Limited (“Company”, “we”, “us”, or “our”), governing your access to and use of superteams.ai and nextneural.superteams.ai (collectively, the “Platform” or “Services”).
• 1.2. By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Data Protection Notice, which are incorporated herein by reference.
• 1.3. If you are accessing or using the Services on behalf of an organization, you represent and warrant that you have the authority to bind such organization to these Terms, and references to “you” shall include such organization.
• 1.4. If you do not agree to these Terms, you must immediately cease all use of the Platform and Services.

2. Definitions

• 2.1. “Applicable Laws” means all applicable laws, regulations, and rules in force in India, including but not limited to the Digital Personal Data Protection Act, 2023 (“DPDP Act”), Information Technology Act, 2000, and Consumer Protection Act, 2019.
• 2.2. “AI Services” means the artificial intelligence and machine learning services, tools, APIs, and related technologies provided through the Platform.
• 2.3. “Content” means all information, data, text, software, graphics, photographs, and other materials available on or through the Platform.
• 2.4. “Data Fiduciary” has the meaning assigned to it under the DPDP Act and refers to the Company in the context of processing Personal Data.
• 2.5. “Data Principal” has the meaning assigned to it under the DPDP Act and refers to the User whose Personal Data is being processed.
• 2.6. “Personal Data” has the meaning assigned to it under the DPDP Act and means data about an individual who is identifiable by or in relation to such data.
• 2.7. “Processing” means any operation or set of operations performed on Personal Data, whether automated or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, use, disclosure, or erasure.
• 2.8. “Service Retainer” means the subscription-based payment model applicable to superteams.ai services.
• 2.9. “Third-Party Services” means services, applications, or platforms operated by third parties that may be integrated with or accessible through the Platform.

3. Services Description

• 3.1. The Company operates a Platform providing AI and machine learning services, tools, and technologies to Users for various business and technical purposes.
• 3.2. Services available through superteams.ai include, but are not limited to:
• 3.3. Services available through nextneural.superteams.ai operate on a pay-per-use basis and may include compute-intensive AI operations, neural network processing, and other resource-intensive services.
• 3.4. The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, subject to Applicable Laws.
• 3.5. Certain features or services may be subject to additional terms, conditions, or limitations, which will be communicated to you prior to your use of such features.

4. User Accounts and Registration

• 4.1. To access certain features of the Platform, you must create a user account by providing accurate, current, and complete information as prompted by the registration process.
• 4.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• 4.3. You must immediately notify the Company of any unauthorized use of your account or any other breach of security.
• 4.4. You represent and warrant that:
• 4.5. The Company reserves the right to refuse service, terminate accounts, or remove or edit Content at its sole discretion, particularly if we believe that the conduct violates these Terms or Applicable Laws.

5. Data Protection and Privacy

• 5.1. The Company is committed to protecting your Personal Data in accordance with the DPDP Act, 2023, and other Applicable Laws governing data protection in India.
• 5.2. The Company acts as a Data Fiduciary in relation to Personal Data processed through the Platform, and you, as the User, are the Data Principal.
• 5.3. Our Privacy Policy, available at /privacy-policy, provides detailed information about:
• 5.4. The Company will make available all notices, terms, and privacy information in all 22 languages specified in the Eighth Schedule of the Constitution of India, in compliance with the DPDP Rules, 2025.

6. Your Rights as a Data Principal

• 6.1. Under the DPDP Act, 2023, you have the following rights with respect to your Personal Data:
• 6.1.1. Right to Access: You have the right to obtain confirmation of whether we are processing your Personal Data and to access such data.
• 6.1.2. Right to Correction: You have the right to have incomplete, inaccurate, misleading, or outdated Personal Data corrected.
• 6.1.3. Right to Erasure: You have the right to request erasure of your Personal Data, subject to certain exceptions under the DPDP Act.
• 6.1.4. Right to Grievance Redressal: You have the right to nominate an individual to exercise your rights in the event of death or incapacity.
• 6.1.5. Right to Withdraw Consent: Where Processing is based on consent, you have the right to withdraw such consent at any time.
• 6.2. To exercise any of these rights, you may contact us using the contact information provided in Section 22 of these Terms.
• 6.3. We will respond to your request within the timeframes specified in the DPDP Act and Rules, and in accordance with Applicable Laws.
• 6.4. You also have the right to file a complaint with the Data Protection Board of India if you believe your rights under the DPDP Act have been violated.

7. Data Collection, Processing, and Security

• 7.1. We collect and process Personal Data only for specified, clear, and lawful purposes, and not in a manner incompatible with those purposes.
• 7.2. Categories of Personal Data we may collect include:
• 7.3. The Company implements appropriate technical and organizational security measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction, including:
• 7.4. We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Applicable Laws.
• 7.5. When Personal Data is no longer required, we will securely delete or anonymize it in accordance with our data retention policy and Applicable Laws..

8. Consent and Notice Requirements

• 8.1. By using the Platform, you provide your free, specific, informed, and unambiguous consent to the collection and Processing of your Personal Data as described in these Terms and our Privacy Policy.
• 8.2. For any Personal Data processed before the effective date of the DPDP Act and Rules, we have issued or will issue retrospective notices as required under the DPDP Rules, 2025.
• 8.3. Before collecting any Personal Data, we will provide you with a clear and transparent notice containing:
• 8.4. You may withdraw your consent at any time by contacting us. However, withdrawal of consent may affect your ability to access or use certain features of the Platform.
• 8.5. Where Processing is necessary for the performance of a contract or for compliance with legal obligations, such Processing may continue even after withdrawal of consent to the extent permitted by law.

9. Data Breach Notification

• 9.1. In the event of a data breach that is likely to cause harm to Data Principals, the Company will notify:
• 9.2. Such notification will be provided within 72 hours of becoming aware of the breach, as required under the DPDP Rules, 2025.
• 9.3. The breach notification will include:
• 9.4. The Company maintains incident response procedures and will take immediate steps to contain, investigate, and remediate any data breach.

10. Third-Party Integrations and Services

• 10.1. The Platform may integrate with, or provide access to, Third-Party Services to enhance functionality and user experience.
• 10.2. Your use of Third-Party Services is governed by the respective third party’s terms of service and privacy policies. The Company is not responsible for the practices of Third-Party Services.
• 10.3. Before integrating any Third-Party Service with your account, we will:
• 10.4. You acknowledge that data shared with Third-Party Services may be subject to such third parties’ data processing and privacy practices, which may differ from ours.
• 10.5. The Company will only share your Personal Data with Third-Party Services to the extent necessary for the integration and with your prior consent.
• 10.6. You may revoke access to Third-Party Services through your account settings at any time.

11. Payment Terms

• 11.1. Access to and use of certain Services require payment of fees as specified on the Platform.
• 11.2.1. Services on superteams.ai are provided on a service retainer basis, where you pay a recurring fee for continued access to the Services.
• 11.2.2. Retainer fees are billed in advance on a monthly, quarterly, or annual basis as selected during registration or as otherwise agreed.
• 11.2.3. Unless otherwise specified, retainer fees are non-refundable.
• 11.2.4. The Company may change retainer fees upon thirty (30) days’ prior written notice. Continued use of the Services after such notice constitutes acceptance of the new fees.
• 11.3.1. Services on nextneural.superteams.ai are billed on a pay-per-use basis, where you pay for actual usage of computational resources, API calls, or other measurable service units.
• 11.3.2. Usage rates and pricing are displayed on the Platform and may be updated from time to time.
• 11.3.3. You are responsible for monitoring your usage and associated charges.
• 11.3.4. Charges are billed monthly or when a specified billing threshold is reached, whichever occurs first.
• 11.4.1. All fees are exclusive of applicable taxes, including Goods and Services Tax (GST), which will be added to invoices as required by law.
• 11.4.2. Payment must be made in Indian Rupees (INR) unless otherwise specified in writing.
• 11.4.3. Late payments may result in suspension or termination of Services and may incur late fees as permitted by Applicable Laws.
• 11.4.4. You are responsible for providing complete and accurate billing information and for updating such information promptly if it changes.
• 11.4.5. The Company may suspend or terminate your access to the Services if payment is not received when due.

12. Intellectual Property Rights

• 12.1. The Platform, including all Content, features, functionality, software, code, algorithms, user interfaces, and design, is owned by the Company or its licensors and is protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
• 12.2. These Terms grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business purposes and in accordance with these Terms.
• 12.3. You may not:
• 12.4. Subject to these Terms, the Company grants you a limited right to use outputs generated by the AI Services for your internal business purposes.
• 12.5. You retain all ownership rights in any data, content, or materials you provide to the Platform (“User Content”). By providing User Content, you grant the Company a worldwide, non-exclusive, royalty-free license to use, process, and analyze such User Content solely for the purpose of providing the Services to you.
• 12.6. The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates. You may not use such marks without our prior written permission.

13. Contact Information

• 13.1. For any questions, concerns, or complaints regarding these Terms, the Services, or data protection matters, please contact us at:
• 13.2. For matters related to the exercise of your rights under the DPDP Act or data protection concerns, please use the dedicated data protection contact email provided above.
• 13.3. If you are not satisfied with our response to your data protection concerns, you have the right to file a complaint with the Data Protection Board of India.

Superstellar Media Labs Private Limited

Attn: Data Protection Officer

55 Lane 2 Saidullajab Westend Marg, Saket, Delhi 110030, India

Email (DPO): support@superteams.ai

Email (Legal): legal@superteams.ai